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Our state-of-the-art Customer Service Center is here to help. Without the need for a phone call, you will find that all the information available here. Once you login, you will also see all the specific information about your order. Even returns and exchanges can be handled here without the need for a phone call. Messages sent through here are answered promptly and efficiently by our senior service representatives usually within a few hours. |
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Please click here for answers to Frequently Asked Questions (FAQs). |
| How To Order | ||
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Best way to Order: To help us ensure maximum accuracy and efficiency when fulfilling your order, we recommend that you place your order online using our safe & secure system. It is easy and it is 100% secure. We use Authorize.net Payment Gateway for processing credit card payments. We also accept E-Check, Paypal and Google Checkout payments. Once you place your order online, you will immediately receive an email order confirmation which will contain instructions for tracking and following up on your order. If you prefer to use other ordering methods, we're always happy to offer these choices: Ordering by Fax: To place your order by fax, please fax the order details and your credit card information to (562) 286-8022. If you’d like a confirmation email, please include your email address. Ordering by Phone: Place your order by phone by calling our toll free customer service center at 1-888-7COSTUME (1-888-726-7886). Customer service representatives are available to take your call from 8:30 a.m. to 5:00 p.m. PST Monday thru Friday. Making a Purchase by Check or Money Order: If you prefer to make your purchase by check or money order, please mail your check or money order to Costumes4Less.com, 7625 East Rosecrans Avenue #3, Paramount, CA 90723. Please include the order details and the mailing address to which you prefer to have your purchase shipped. You can use our online system upto the point of checkout and then print that page and send to us along with your check or money order. We also have the option of eCheck. To use this option, simply place your order online. During the checkout, you will have the option to enter your banking account information. *Note: If paying by check, your order will be shipped after your check has cleared. Bulk Orders: In order to qualify for a special discount for some large orders ($500 or more), continue your online shopping and click "save order" during the checkout stage of the transaction. Your order will be saved under your email address and we will then look it over and decide if a discount can be applied. We will contact you via email as soon as possible with instructions on how to complete your purchase. Purchase Orders: We accept purchase orders only from bonafide Government agencies and Public Schools and only if the order is over $100.00. If you are starting a new account with us, there may be a delay due to credit checks. Please fax your purchase order to (562) 286-8022 or mail it to Costumes4less.com, 7625 Rosecrans Avenue #3, Paramount CA 90723. |
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| Our Low Price Guarantee: | ||
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We are serious about maintaining low prices without compromising on quality of products. That is why we offer this unique bonus program. If you locate our costumes or accessories at a lower price elsewhere, we'll match the price AND give you a 10% discount! (Click here for complete details !) You can claim this either before or after placing your order. Either way, you will get the benefit of our guarantee. |
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| Returns And Exchanges: | |||
We want you to be completely satisfied with your purchase; however, we also need to maintain our low-price policy. To learn more about how we handle returns and exchanges, please see the following information. All requests for returns or exchanges must be made within 10 days of receiving the merchandise. Please use our online procedure for obtaining Return Authorization. There is no need to make a telephone call. Our online system will ask you the reason for returning and will also give you the correct warehouse address where the product should be sent
During Halloween Season (Oct. 1 to Oct. 31), all items purchased at Costumes4Less.com are non-returnable. This is why it is important to buy your costume as early as possible. Purchasing your costume early also allows for greater style, size, and color options. |
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| Cancellations & Changes to Orders: | |||||||||||||
Once your order has been picked up by the warehouse, we are unable to make changes or cancel the order. Typically, our warehouses pick up orders 2 to 3 times a day. The exception to this is our North Carolina Warehouse which processes orders immediately as soon as you hit the "submit" button. Those orders cannot be changed or canceled, once placed. If, for any reason, we are unable to ship your order, our warehouse will place your order in "Hold" status. Only in this situation, we can a change or cancel your order. If your order is eligible for cancellation, you can do it directly after logging in. The refund is processed instantly when the order is canceled. |
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Every credit card purchase you make through Costumes4Less.com® is covered by our Safe Shopping Guarantee: Safe Technology: We use the industry’s leading payment gateways to ensure that all information submitted through our site is kept safe and confidential. Authorize.Net, Paypal, and Google Checkout use the best security technology available to enable encryption of your credit card number so that third parties cannot intercept the information as it travels over the Internet. Data Security: Immediately after you submit your credit card information, your transaction is transmitted in real-time so your credit card information is never stored on our database. Guarantee Details: Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your card is used for purchases at Costumes4Less.com without your authorization, we will cover up to $50.00 of liability on your behalf. If your credit card is ever used without your authorization, you must notify your credit card issuer in accordance with its fraudulent usage rules and procedures. |
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| Our Privacy Policy: | |||||||||||||
Costumes4Less.com® sincerely values your business and your trust. This is why we never share your email address with any outside personnel. We use your email address to send you information regarding your order (order confirmation, order processing, and tracking number). Occasionally, we may email coupons or special discount offers to you. If at any time you no longer wish to receive promotional offers from us, simply reply to the email and place “Unsubscribe” in the subject line. Your credit card information is safe with us. Your payment is processed in real time from the moment you submit your order. After your payment has been accepted, we only store the last 4 digits of your credit card number on our system. Our system to designed to delete your credit card information the moment your payment is accepted. Because we take System Security very seriously, we do everything possible to protect your personal information. Your IP address is stored for auditing purposes and will be used for security reasons only when necessary. Thank you for your business and your trust! |
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| Batman costumes | Children costumes | Disney costumes | Easter Bunny costumes | Halloween Magic Tricks | Halloween Props & Decor | Harry Potter costume | Infant & Toddler costumes | Mascot & Character costumes | Medieval Renaissance costumes | Nurses costumes | Pet costumes | Pirate costumes | Plus size costumes | Rock Star costumes | Spider Man costumes | Sexy costumes | Star Wars costumes | Superman costumes | Witch Costumes |
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| About Costumes4less.com® | Popular Search Terms | About Halloween Costumes | Resources | Costume Buying Guide | Site Map | Link to us | Contact us | ||||||
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Costumes4less.com® is a registered trade mark of Anilta Corporation, 7625 Rosecrans Ave #3, Paramount, California 90723 USA. All rights reserved. |
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Anilta Systems provides Website services to Online Retailers (all industries except Costumes) & Costume Manufacturers and Wholesalers |
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